Associate Technical Support Engineer

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Associate Technical Support Engineer

PowerSchool

Bangalore, Karnataka

Description

  • Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results.
  • Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts.
  • Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce
  • Implement new policies, procedures, and programs in support of Business
  • Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
  • Provide MIS support for Attrition analysis, including- analyzing Exit interviews, observing trends and highlighting important aspects, preparing and publishing dashboards
  • Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session, and R&Rs
  • Partner with HRBPs to drive Career pathing sessions/ initiatives
  • Support the L&D team in conducting a training needs assessment for employees across levels
  • Responsible for conducting regular vendor audits to ensure labor compliance.
  • Responsible for statutory compliance

Requirements

  • Aqua data studio knowledge for MS SQL is a plus 
  • Proficient in Microsoft Office suite
  • Salesforce experience preferred
  • Prior CRM experience preferred
  • Strong attention to detail and time management
  • Strong oral and written communication skills
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
  • Associate’s degree or equivalent work experience

Summary

Job Type : Full Time (In Office)
Category : Technical Engineering
Posted : 24-01-2024
Salary : 5.6 LPA*
Experience : 0-2
Qualification : Any Graduate from any Stream
Level : Fresher
Application End : 2024-02-05

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